Shipping policy

How long does it take to process an order?

Each order has a different processing time. When an order is not a pre-order it will be shipped out as soon as possible however we do get back logged on orders quite often due to high demand. On average for a US order you can expect to wait a week for your order to be handed over to DHL/USPS however your label will be created as soon as possible. For international order processing time can take approximately 2 weeks.

How long does shipping take for a United States order?

Once the order is handed over to DHL/USPS you can expect your order to be delivered in 3-7 business days.

How long does shipping take for an international order?

Once shipped your order can take between 5 to 14 days depending on your location.

Important Notice for International Orders

We at FAM are excited and grateful that you chose our products from across the world to express your and share your faith, but please be aware that international orders may be subject to customs duties, taxes, and fees depending on your country’s regulations.

Customs Charges:

Each country has its own import tax laws and customs regulations. These charges are determined by your local customs authority and are beyond our control. As a result, any customs fees or import duties that may apply to your order are the responsibility of the customer. 

What You Need to Know:

Customs charges vary widely depending on the destination country, the value of your order, and the nature of the products.

By placing an order with us, you acknowledge that any applicable customs fees, taxes, and import duties are your responsibility.

Do you order tracking?

Yes. All orders come with a tracking number. As soon as a label is created you will get a tracking number sent to your registered email. Sometimes this can go into your junk email. If that's the case please move to from junk to your inbox so future updates go straight to your inbox.